FAQ

Where are you located?
WAPAS is currently located at 5030 NE, 2nd Avenue, Suite 405, Miami Florida, 33137, at Upper Buena Vista and also you are free to order online!
 
Do you ship outside of Florida?
Yes - we process and ship orders to everywhere in the United States, Canada and also worldwide.
 
How long will it take for my order to arrive?
Most orders are prepared for shipping within one or two (1 or 2)  business day after your place it.  When it has been boxed, and a label has been created for your tracking, you will receive an email confirmation with that information.  We ship most orders via USPS priority mail.  Domestic U.S. Customers typically receive their purchases within 1-3 business days.  International customers usually receive their purchases within 7-10 business days.
 
Why was my order canceled?
There are several reasons for an order being canceled.  We will contact you if your order cannot be fulfilled and provide you an explanation.  Please note that we reserve the right to refuse or cancel any order, for any reason, at our sole discretion.
 
What happens if my package is returned to WAPAS?
If your order is returned to us, you will be refunded the original purchase price, minus the original shipping fee.  For international orders, if your package is returned to us, you will be refunded the purchase price minus the original shipping charge as well as the return shipping charge assessed by our carrier. 
 
What is your return policy?
We do not accept returns only exchanges just ten days (10) after you received the product, all sales products are final sale. All products must be in originals conditions with tags and boxes, we are firm on our return policy.
 
Do I have to pay sales tax?
If you are purchasing online from outside of Florida, you are not subject to sales tax.  You pay the list price for the item, plus shipping.  If you are an international customer, you may be subject to additional fees, such as customs and duties, when your item arrives in your country.  These fees are typically determined by your country’s receiving agencies.
 
I couldn’t find an answer to my question.  How should I contact WAPAS?
You have several ways to contact us. You can submit an inquiry thru our website’s contact form at https://wapas.co/pages/contact-us
You may also send emails to wapas305@gmail.com